I’ve hit the same case some others seem to find themselves occasionally where their TOTP MFA status is “Enrollment not complete” and there is a “Finish Enrolling Device” button, but all that happens is the generation of a new recovery code. Can someone help, please? [image]

Hey there! Think you’ll be stuck in a loop. Just follow this procedure and we’ll be able to get you out of there: [image] Account Locked: MFA Resets Requests FAQs MFA Reset Request Process Summary The aim of this FAQ is to help both you and us in handling MFA resets requ…

MFA stuck at "Finish Enrolling Device"

Help

konrad.sopala July 9, 2020, 10:36am 3

Hey there!

Think you’ll be stuck in a loop. Just follow this procedure and we’ll be able to get you out of there: