Any updates on this issue?
Some of our customers (Chrome web-browser on Android device) can not login at the moment, which is really problematic. As we’ve mentioned in other issues: we are using the auth0 hosted pages, and have set back all the layout modifications. We have also verified that the /authorize endpoint is being used by the hosted login page.
The username-password login is working, but when a user should receive a SMS or push notification (MFA) the page is stuck on the loading screen (see below):
Our log doesn’t show any errors either. On a success login the following log-records are generated:
- Second factor started - Guardian - Start second factor authentication
- Push notification sent - Guardian - Second factor send push notification
- OTP Auth suceed - Guardian - Second factor authentication succeed
- Success Login
But when the page is stuck on the loading screen only the following log-record is generated:
1) Second factor started - Guardian - Start second factor authentication
… nothing else…
Any update or help is appreciated. Thanks.