we are using Enroll in Multifactor Authentication with the new login experience. With the Change Password template, we added a button to the html, and we pass the template variable {{ url }} to the url property, and your platform populates it with a unique url for each request. This is the desired behavior for the MFA email template.
When I use that same template variable strategy, the platform does not populate the template with a clickable url. I have tested just using ‘google.com’ as the url, and still the button is not clickable.
We are on the developer tier. I can open a support ticket, my previous support ticket was never answered. My support request was resolved via the community board. This is the reason for my confusion as to how to request technical support with this specific service.
Kind regards,
Phyllis