I am running into an issue using the Universal Login page on a specific customers environment. Specifically, when you click the Email Address field of login and the placeholder dynamically jumps up to the top of the field, this action is not working on their environment.
I’m don’t really care too much about keeping the animation and have noticed that if you disable javascript in your browser, this functionality goes away. There is no placeholder in the field and the label just stays static on top.
Is there a way to set this behavior to be default? No matter whether javascript is enabled in the browser or not, I would like the label to be static with no placeholder.
Unfortunately, you are unable to disable the Universal Login Page placeholders.
The alternatives would be to remove the JS code as you have stated or the Classic Login experience in order to remove them, however, I believe the latter is not suitable for the specific customer.
If you have any other questions, feel free to leave a reply!
What do you mean by remove the JS code?
Sorry, what I meant is disabling JS in the browser, as you have stated.
Classic Login may not be suitable due to the fact that it might take some time to configure and customize it properly, however, it should not affect the functionality of the applications.
Otherwise, if your customer would like to get rid of the placeholder animation and other default behaviour of the Universal Login, they can go for the Classic Login and customize everything to their needs.
You can review the advantages and disadvantages compared to Universal Login in our documentation.
If you have any other questions, feel free to leave another reply!