I’ve passed the M2M token allocation on our UAT environment. Is there anyway to increase that temporarily for this month without paying a ridiculous fee since this is all we need.
Welcome to the Auth0 Community!
I understand that you are looking for a way to temporarily increase your M2M Token usage for this month.
For this circumstance, I recommend reaching out to your Technical Account Manager to discuss your options on having a temporary increase in your M2M Token Usage and creating a support ticket to track the progress of this request.
I hope this helps!
How do I get a technical account manager?
Thank you for your response.
My apologies for reaching out to your TAM. This is only available to our Enterprise Customers and I can see that you currently have a self-service subscription plan with us.
Given that, I recommend creating a support ticket to request an increase in your M2M Token usage. I cannot guarantee that the request will be honored, but it is worth a try.
Please reach out if there’s anything else I can do to help.
Hi @rueben.tiow ,
I have a paid subscription on my prod environment. Will that count towards getting me support?
Thank you for your reply.
Yes, your paid subscription will count towards you getting Support. To do so, please log into your Auth0 Support Account and open a Support Ticket at the bottom of the page.
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