Login prompt forgotPasswordText being overwritten to "Reset password"

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Around March 15th we noticed that the forgotPasswordText text field on the Universal login prompt is the being overwritten to “Reset password” instead of the default “Forgot password?” text. Looking in the Auth0 tenant, it even shows forgotPasswordText set to “Forgot password?” but in our application “Reset password” is being rendered. We didn’t make any updates to our application or Auth0 Tenant config recently that we think would be causing this.

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Hi @mike.martin

Welcome to the Auth0 Community!

The login prompt is the one displayed when your Authentication Profile is set to Identifier + Password.

Can you let me know what is your current configuration and make sure you are not using a different prompt then the one you are checking?

Kind Regards,
Nik

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@nik.baleca Thanks for getting back to me.

Our Authentication Profile is set to Identifier + Password. Just finished up some testing. If I update the forgotPasswordText text field on the login prompt to anything other than the default text “Forgot password?”, whatever I set will render in my app appropriately. But when I change it back to the default text it will then render in my app as “Reset password”.

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Hi again @mike.martin

As you have mentioned, updating the custom text for the specific prompt should indeed render it accordingly on the respective prompt. However, as you have stated, when using the Restore All to Default option, it will set Reset Password as the text.

Are you still experiencing issues with updating the text for the respective prompt or all is working accordingly as long as the configuration is not restored using the Dashboard button?

Alternatively, you should not have any issues when using the Management API to update this text, the body would look like this:

{
 "login": {
  "forgotPasswordText": "Forgot password?"
 }
}

By any chance, are you using any kind of CLI which might override the settings inside the Dashboard?

Kind Regards,
Nik

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Hey Nik, I checked this again today and the login.forgotPasswordText default is now showing as “Reset password“ in the Auth0 Management Console on all our tenants even though we made no changes on our end. I’m going to chalk this up to Auth0 changing the default for login.forgotPasswordText, though I couldn’t find anything for it in any release notes.

Regardless, the forgot password text is now showing up correctly in my app when I manually set it to “Forgot password?”. So I’m good to go on my end. Thanks for your help!

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