I have an organization that I am trying to invite a new user into. An invite email is successfully sent, and when the newly invited user clicks the link, they are brought to a page informing them that they have been invited to a new organization and that they need to enter their email and password to accept. This is not possible because the user does not exist yet, and so they do not have a password to login. Reset password is presented as an option, but it does not do anything.
Did you resolve this? I’m experiencing the same.
Hi @tengbretson and @jeff19
Welcome to the Auth0 Community!
If you have configured a default login route, the invite link should redirect the user to a screen that specifies they have been invited and they will be creating a new account:
Once they click on Continue, they will be creating a new password, logged in and be a part of the organization.
Please keep in mind that the default login route should specify be the one used for your application.
Otherwise, if the organization, app and default login route are not configured correctly, this might cause unexpected behaviour like the ones you have stated.
If you have any other questions, feel free to let me know!
Kind Regards,
Nik
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