I’m using Organizations, and I am confused about User Invitations.
When the invited user is at the login page in the app, they see this:
And if I click Forgot Password, the logs indicate that the user does not exist so the action failed.
It seems like when an Organization invites a User with email address, the user is expected to already exist. Can someone help me understand this? Thanks
Hi,
If someone gets invited without having their user created first, they won’t be able to use features like password reset because Auth0 doesn’t recognize them as existing users yet.
To fix this, you might want to manually create those users beforehand in Auth0. This way, when they get the invitation and try logging in or resetting their password, everything should work smoothly since their account would already exist in the system.
Hope that helps!
Cheers,
Harsh
