So if we invite a user in an organization to one of our products.
The user gets the email as he/she should.
On clicking the link the user is asked to provide a password to login. This should be a request to set a new password instead since this is a new user.
The user is not existing at this point until we create it set a password.
Mail the password to the user. After this they can login to the auth0 and accept the link for the invitation.
Hi @rinaldo.ramaker, and welcome to the Auth0 Community!
The issue you are describing usually happens when the Disable Signup option is toggled in the dashboard.
Could you please verify that the signups are enabled by going into the Connections tab of your Organization, selecting the Connection you are using, and scrolling down to the Organization Signup section?
Kind regards,
Teodor.