Logging in forces me to create a new tenant - I already have 2 at least!

Can someone from Auth0 please help me with this? I have no idea why all of a sudden it’s doing this. I have 2 tenants and am currently using one of them for a test server. I wanted to add a new callback url to the list for an app on a particular tenant.

To be clear:
I’m logging in with my email and password, entering a 2FA authentication code, and then instead of taking me to the dashboard, it’s taking me to the screen to create my first tenant and allowing me to pick which country to put that in.

I’m trying to login from Canada when the last time I logged in was from the US. In case that possibly matters.

Thanks in advance for any help.

Same thing happening for me.

Hello everyone!,

Thank you for posting this issue on the community! We sincerely apologize for the service interruption. We are experiencing a widespread outage which affecting logins and our Engineering Team is actively investigating and working to resolve this.

We will update our Status Page to keep you posted with the most current issue status. The Status Page can be found here. I will provide updates as soon as possible regarding the matter as well!

Kind Regards,
Nik

Hello everyone!

The fix for the issue should rolled out and available within the next 15 minutes in order to resolve it. Errors have started to subside and we are currently monitoring the situation!

Sorry for the inconvenience this has caused, if necessary, I will come back with further updates!

Kind Regards,
Nik

Same issue for me – did you folks see this start working again normally for you?