Hello, We are using the free tier of Auth0 for our SaaS product, with only one administrator account for our company. I recently tried to log in again after a while, but MFA failed, and it seems we never set up or saved a recovery code. As a result, I’m completely locked out of the account. Since…

Locked out of Auth0 Free Tier Admin Account (MFA Failed, No Recovery Code)

teodor.andrei August 4, 2025, 10:59am 3

Hi @dev_harbitt, and welcome to the Auth0 Community!

For us to be able to reset your MFA, you will have to send a DM to @support with your tenant name.

Have a great day!
Teodor.

1 Like

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