Locked out - can't access Auth0 dashboard any more

[flavia]

Hi,

I have been locked out of my account because I removed the Guardian app from my phone (I have MFA enabled).

I have exactly the same issue described here http://community.auth0.com/t/locked-out-of-my-account/10156

Can someone help me out?

Thank you,
Flavia

[konrad.sopala]

Hey there @flavia!

Yep sure! Just follow the procedure described here:

http://community.auth0.com/t/mfa-resets-requests/22920/3

[flavia]

I’m a paying customer but I can’t log in, so I can’t file a ticket

[konrad.sopala]

No worries about that! Just follow the procedure and message me here in the community