Overview
This article will explain why the following error may occur when adding new Applications to an Auth0 tenant, most often when mirroring applications between Production and Staging or Development Auth0 tenants.
Error: Problem creating clients. Forbidden: You reached the limit of entities of this type for this tenant
Applies To
- Subscriptions
- Staging or Development Tenants
Cause
The tenant throwing the error is on a Free Plan, while the Production tenant is on a paid plan.
- For the Free plan the limit for Applications on the tenant is 10, and they are trying to mirror more then 10 Applications.
- Check the following link for Entity Limit Policy: Free subscription limits
Solution
Upgrade the old B2C Professional plan to a new B2C Professional plan and it will include a new feature, Teams. Under Teams, it is possible to link all the tenants under one subscription. All the tenants will have the same limitations and features of a B2C Professional plan, the same as the paid tenant.
To upgrade plans, please navigate to Auth0 Dashboard > Settings > Subscription tab.
- On the Subscription tab, scroll to the panels describing the plan options.
- Select a new plan(B2C Professional) and click Checkout to upgrade.
- Billing information will need to be provided
- Click Subscribe Now to confirm and activate the new subscription.
More information here: Manage Subscriptions