Limit of 20 Organizations on Universal Login Page Organization Picker

Overview

When users who are members of many Organizations are prompted to pick an organization, only 20 Organizations are shown.

Applies To

  • Organizations
  • Login Page
  • Limitation

Cause

This is a current limitation of the Organization prompt.

Solution

If support for more than 20 organizations per user is required, please vote for the feedback feature by clicking this link.

Until this is supported, the workaround is to provide an alternative login button/page where users can choose the Organization from a custom UI hosted outside of Auth0. Upon selection of an Organization, the relevant Organization ID is added to the /authorize call using the “organization” parameter. For example:

  • /authorize?client_id=xyz123&scope=openid email profile&organization=org_abc123&...rest of usual authorize params here...

This would still take the user to the Universal Login page, but the user would not need to pick an Organization as it has been specified upfront in the authorize call.

It is also now possible to use the Organization name instead of specifying the Organization’s ID. This can be enabled by following the steps in this document.

Related References