We just deployed an app to production at www.accu-trade.com. We see the following on some clients: ![alt text] We havent found any pattern to this issue. Some customers see the correct login page (with correct colors) but many see this gray/white version. Any ideas as to what can cause this? Thanks! : /storage/temp/117-auth-css-issue.png
@jzamora Can you confirm the following:
- Provide the code you are using to set the logo and theme
- Are you overriding any Lock-specific css in your website?
- Do you know what browsers the users facing the issue are using? Have you tried reproducing the issue using the same browsers?
- Would it be possible to capture a HAR file to see if there are any networks issues causing the css to not load correctly: https://auth0.com/docs/har
Thanks for your response. After more review we discovered css from our existing site that conflicted with auth0. All resolved now!