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I created my own account for development, now when are ready to goto production we created a new account/tenant to use for our organization. My supervisor then invited me to the new team and I accepted it, I can login to the new team page etc but in the dashboard I can’t switch my tenant, the selector is just greyed out. What do I do?
Hi @rao,
Welcome to the Auth0 Community!
I understand you are having an issue with the tenant switch selector being greyed out.
Usually, you can solve this issue by clearing the browser caches or trying a different device.
(Reference: Unable to Switch Tenants)
Let us know if you continue having issues with this.
Thanks,
Rueben
Hi Rueben
I have tried incognito mode, switching browser, clearing cache etc nothing works.
I still can’t switch my tenant from team-fwlczic to the tenant at team-nyiew54 which i have been invited to and accepted. I can login to team-nyiew54 just fine but under dashboard i cannot change my tenant to it.
What is wrong?
- Rasmus
Nvm, it works, we had not given my account any tenant access. That was a bit tricky figuring out.
Hi @rao,
I’m glad you were able to switch tenants successfully now.
Please reach out again if you have any additional questions.
Cheers,
Rueben