Hi team, We have a customer who’s based out of China, and trying to enroll for MFA. They are getting the invalid-phone prompt message shown on the screen while trying to enter their phone number. They claim that the number is valid and is in operation. We are using Twilio as a message provider and …

Great, thanks for the additional info. I’m trying to narrow down whether or not it is the provider who is rejecting the number, or Auth0. Are there any more details on the error that is being thrown? I can’t find a reference to that error code. Is it possible it is missing something in the message…

Invalid Phone number while enrolling for MFA

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system Closed August 23, 2023, 2:48pm 9

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Invalid Phone number while enrolling for MFA

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