Intermittent login failures

My users started have login failures yesterday at around noon. The problems persisted throughout the day until this morning at about 7:15 CT. Logins were fine from then until about 3 pm this afternoon.

This is impacting a subset of the users, and I can’t get a login failure myself. My users who are having issues report trying to login on multiple devices.

I don’t log login failures, so I don’t have a lot of information to go on. There is not a pattern to the failures that I know of (ie. it doesn’t seem that all Facebook logins are failing). That said, the users that were failing yesterday appear to be the same ones who are having failures today.

Any help? I haven’t changed anything on my site in several months. Is there something I should have changed to accommodate auth0 changes?

Hi @jjlis76,

Welcome to the Auth0 Community!

I’m not seeing any global service disruptions during that time. Is this something you are still experiencing? It may have just been an issue with the user’s device or network error.

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