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Integration with Zendesk

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zendesk

#1

We are trying to use Auth0 and integrate it with Zendesk so app users can create support tickets as authenticated users.

Can we get away with using Auth0 as an endpoint or do we need to build a custom endpoint?


#2

If you’re looking to use Auth0 as the authentication service for Zendesk I would recommend, if you haven’t done so already, to go through the documentation page related to Zendesk integration.

https://auth0.com/docs/integrations/zendesk


#3

I am looking at this.

https://auth0.com/docs/tutorials/single-sign-on-with-zendesk-using-jwt#2-implement-a-rule-to-create-a-jwt-for-zendesk

and this

https://help.zendesk.com/hc/en-us/articles/229489588

The link that you have shared above is only available to zendesk users on the professional plan


#4