Hello Auth0 team,
I cannot complete initial onboarding or reach the tenant creation screen. I need a development tenant in the Japan (JP) region.
Observed behavior:
- Opening https://manage.auth0.com/ redirects to https://auth0.com/profile.
- The profile page displays “Error submitting the form” and has also changed to a public 403/404 error page.
- The direct tenant creation route redirects back to /profile.
- The Accounts portal returned a BadRequestError.
- Sign-in to the Support Center works, but attempting to open a ticket displays “You do not have permission to create a ticket”. Community registration now works.
I have not been able to verify or access any created tenant. Please investigate whether initial onboarding/tenant provisioning is incomplete and help repair or reset it so I can select Japan (JP) before creating a tenant. Please do not provision a US-region tenant.
I found a similar report: Auth0 onboarding redirects to 404 after selecting Account Type
Please advise how I can provide my account identifier privately to Auth0 staff if needed. Thank you.