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Hello,
I am trying to complete the initial Auth0 account onboarding and access the Auth0 Dashboard for the first time.
After authentication, I reach the “Account Type” onboarding screen asking whether the account is being created for “Company” or “Personal” use.
Selecting either Company or Personal immediately redirects me to a public Auth0 404 — page not found page. I am therefore unable to complete the onboarding or reach the Dashboard.
I have reproduced the issue:
- in a normal browser session;
- in a private/incognito session;
- after authenticating again;
- with both “Company” and “Personal” selections.
Authentication itself appears to work correctly: I can sign in successfully to the Auth0 Support Center and I was also able to authenticate and create this Auth0 Community profile.
The problem therefore seems specific to the initial account onboarding/profile provisioning or the redirect that occurs after selecting the Account Type.
Could an Auth0 team member please check whether my account/profile is stuck in an incomplete onboarding state or whether the tenant provisioning/redirect associated with my account needs to be reset?
I can provide screenshots and additional browser information if needed.
Thank you.