Auth0 Home Blog Docs

Initial account set up

set-password
account-settings
account
account-creation

#1

I am just getting started with auth0. Right off, I have 2 issues:

  1. When I first created my account I selected login with github. Is there any way to change that so I can login with email and password?
  2. I created a user, but it will not allow that user to login - it says Wrong email or password but I know they are correct. I tried forgot password multiple times, but no email was received.

Update:
I went to https://manage.auth0.com/#/users, clicked on Create User, entered their email and password and clicked save. I am trying to log in by going to https://auth0.com/ and clicking LogIn and entering the email and password.


#2

You can add a new Dashboard administrator from the Account Settings:
https://manage.auth0.com/#/account/admins. When accepting the invitation, you can create an email/password account. Once your are an administrator with email/password, you can remove the GitHub dashboard admin if you want.

Update:

Attempting to Log in via the Auth0 website will try to log you into the Auth0 dashboard - only dashboard administrators can log into the dashboard. Creating a user in the dashboard will create a user in your connection/applications, rather than an Auth0 dashboard adminstrator, hence why you can’t log in with that user.

If you want to create a dashboard administrator, please follow the steps outlined above. If you want to create a user for your applications, you will need to invoke the login inside your applications, either using Lock or the Authentication API.


#3

Please provide additional info regarding the second issue you are facing.

  • How did you create the user? (e.g. API, dashboard, Lock, etc)
  • How are you attempting to log in? (API, Lock etc)
  • What type of connection is it? e.g. Auth0 Database connection

#4

Thanks - that worked!


#5

I went to https://manage.auth0.com/#/users, clicked on Create User, entered their email and password and clicked save. I am trying to log in by going to https://auth0.com/ and clicking LogIn and entering the email and password.


#6

See my updated answer. If that doesn’t clarify it, please describe what you are trying to achieve.


#7

Ok, I understand . Thanks for the explanation.


#8