Initial account set up

I am just getting started with auth0. Right off, I have 2 issues:

  1. When I first created my account I selected login with github. Is there any way to change that so I can login with email and password?
  2. I created a user, but it will not allow that user to login - it says Wrong email or password but I know they are correct. I tried forgot password multiple times, but no email was received.

Update:
I went to https://manage.auth0.com/#/users, clicked on Create User, entered their email and password and clicked save. I am trying to log in by going to https://auth0.com/ and clicking LogIn and entering the email and password.

You can add a new Dashboard administrator from the Account Settings:
https://manage.auth0.com/#/account/admins. When accepting the invitation, you can create an email/password account. Once your are an administrator with email/password, you can remove the GitHub dashboard admin if you want.

Update:

Attempting to Log in via the Auth0 website will try to log you into the Auth0 dashboard - only dashboard administrators can log into the dashboard. Creating a user in the dashboard will create a user in your connection/applications, rather than an Auth0 dashboard adminstrator, hence why you can’t log in with that user.

If you want to create a dashboard administrator, please follow the steps outlined above. If you want to create a user for your applications, you will need to invoke the login inside your applications, either using Lock or the Authentication API.

Please provide additional info regarding the second issue you are facing.

  • How did you create the user? (e.g. API, dashboard, Lock, etc)
  • How are you attempting to log in? (API, Lock etc)
  • What type of connection is it? e.g. Auth0 Database connection

Thanks - that worked!

I went to https://manage.auth0.com/#/users, clicked on Create User, entered their email and password and clicked save. I am trying to log in by going to https://auth0.com/ and clicking LogIn and entering the email and password.

See my updated answer. If that doesn’t clarify it, please describe what you are trying to achieve.

Ok, I understand . Thanks for the explanation.