I changed nothing and all of a sudden I am getting "something went wrong"

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1

The redirect_uri etc all correct. I have changed literally nothing

  "date": "2025-03-25T18:09:35.209Z",
  "type": "f",
  "description": "We are sorry, something went wrong when attempting to login",
  "connection_id": "",
  "client_id": "QOI7QQJHNKw3oggZ2jmnNRUwqv05d43X",
  "client_name": "Balance",
  "ip": "2600:387:f:7713::3",
  "user_agent": "Mobile Safari 18.3.1 / iOS 18.3.2",
  "details": {
    "body": {},
    "qs": {
      "client_id": "QOI7QQJHNKw3oggZ2jmnNRUwqv05d43X",
      "scope": "openid profile email",
      "redirect_uri": "https://balance.ngrok.app/auth/callback",
      "audience": "https://balance.ngrok.app",
      "response_type": "code",
      "response_mode": "query",
      "state": "UGptellXYnNWWmJrWXJ0TWV1dU1ualVab0FWMHBndE92SEFHLUpjYTFHRQ==",
      "nonce": "SENBc1lFMVlIQllsSWxZaFBxUTExaWpMenNrRVF0d35mU1k4eUxEbVJRYQ==",
      "code_challenge": "A9mVEHXloN_UrPlQsUyKljrkYsgzAi3pCxDqttYR8j0",
      "code_challenge_method": "S256",
      "auth0Client": "eyJuYW1lIjoiYXV0aDAtcmVhY3QiLCJ2ZXJzaW9uIjoiMi4zLjAifQ=="
    },
    "error": {
      "message": "We are sorry, something went wrong when attempting to login",
      "oauthError": "server_error",
      "type": "oauth-authorization"
    },
    "session_id": "FZWC979EEIQHw3fAtwEzEyIMErvesSU8",
    "stats": {
      "loginsCount": 51
    }
  },
  "hostname": "dev-1b7kpz4yql00jsfv.us.auth0.com",
  "user_id": "google-oauth2|117924212629080464153",
  "user_name": [REDACTED]
  "audience": [REDACTED]
  "scope": [
    "openid",
    "profile",
    "email"
  ],
  "auth0_client": {
    "name": "auth0-react",
    "version": "2.3.0"
  },
  "$event_schema": {
    "version": "1.0.0"
  },
  "log_id": "90020250325181140660416000000000000001223372071560023790",
  "tenant_name": "dev-1b7kpz4yql00jsfv",
  "_id": "90020250325181140660416000000000000001223372071560023790",
  "isMobile": true,
  "id": "90020250325181140660416000000000000001223372071560023790"
}``
6 Likes
2

Having the same issue too. On down detector it seems that there is an increased number of outages

2 Likes
3

Same issue. The admin dashboard has also logged me out a number of times.

2 Likes
4

Just logged in and it said I had no tenants. I am unable to log into any of my products or apps currently.

3 Likes
5

Also getting same error here: /callback?error=server_error&error_description=We%20are%20sorry%2C%20something%20went%20wrong%20when%20attempting%20to%20login

1 Like
7

Hello everyone!

Thank you for posting this issue on the community! We sincerely apologize for the service interruption. We are experiencing a widespread outage which affecting logins and our Engineering Team is actively investigating and working to resolve this.

We will update our Status Page to keep you posted with the most current issue status. The Status Page can be found here. I will provide updates as soon as possible regarding the matter as well!

Kind Regards,
Nik

5 Likes
8

How can we tell if we are in an impacted environment? We have multiple tenants and don’t want to have to log in to each and every one of them if possible.

1 Like
9

glad to know it’s not just me!

1 Like
10

Same issue. I cannot even log into my dashboard. Is ask me to create my first tenant. But I have 4 created already.

1 Like
11

Progress has been made. Just logged into 3 of my tenants that were not working previously!

1 Like
12

Hello everyone!

The fix for the issue should rolled out and available within the next 15 minutes in order to resolve it. Errors have started to subside and we are currently monitoring the situation!

Sorry for the inconvenience this has caused, if necessary, I will come back with further updates!

Kind Regards,
Nik

1 Like
13

Ok confirmed it works for me. Thank you