Login failures with no reason

Help
,
1

Logins started failing on my tenant this morning without any changes from my end.
The below is an extract from the logs.
The description doesn’t give much detail unfortunately.
Any assitance please?

{
  "date": "2023-05-18T09:34:23.288Z",
  "type": "f",
  "description": "actions-runtime execution request failed: rpc error: code = Internal desc = internal",
  "connection_id": "",
  "client_id": "jho2qXXXXXXXXXzj1W",
  "client_name": "XXXXXXXXXXXXXXXXXX Manager",
  "ip": "9XXXXXXXXX8",
  "user_agent": "Chrome Mobile iOS 113.0.5672 / iOS 16.3.0",
  "details": {
    "body": {},
    "qs": {
      "client_id": "jho2qfXXXXXXXXXizj1W",
      "audience": "https://XXXXXXXXXmanager.eu",
      "redirect_uri": "https://www.XXXXXXXXXmanager.eu",
      "scope": "openid profile email offline_access",
      "response_type": "code",
      "response_mode": "query",
      "state": "dE94d1A0XXXXXXXXXX0MtUUxtfkh1dA==",
      "nonce": "M3N6TTJLZF9WOHXXXXXXXXXluOGdWc1lUcjRzbA==",
      "code_challenge": "Pvgc10NIS4USXXXXXXXXX2TRPHLITxs",
      "code_challenge_method": "S256",
      "auth0Client": "eyJuYW1lIjXXXXXXXXXuMCJ9"
    },
    "error": {
      "message": "actions-runtime execution request failed: rpc error: code = Internal desc = internal",
      "oauthError": "access_denied",
      "type": "oauth-authorization"
    },
    "session_id": "1pEC5XXXXXXXXX0ku0z_",
    "stats": {
      "loginsCount": 153
    }
  },
  "hostname": "XXXXXXXXXmanager.eu.auth0.com",
  "user_id": "auth0|5eb58XXXXXXXXX1",
  "user_name": "markbuh25@gmail.com",
  "audience": "https://XXXXXXXXXmanager.eu",
  "scope": [
    "openid",
    "profile",
    "email",
    "offline_access"
  ],
  "auth0_client": {
    "name": "auth0-spa-js",
    "version": "1.11.0"
  },
  "log_id": "9002023XXXXXXXXX3339319",
  "_id": "9002023XXXXXXXXX3339319",
  "isMobile": true,
  "id": "9002023XXXXXXXXX3339319"
}

------------------------------

{
  "body": {},
  "qs": {
    "client_id": "jho2qfvcVXxe30tA7fZepmfLTfZizj1W",
    "audience": "https://XXXXXXXXXmanager.eu",
    "redirect_uri": "https://www.XXXXXXXXXmanager.eu",
    "scope": "openid profile email offline_access",
    "response_type": "code",
    "response_mode": "query",
    "state": "dE94d1AXXXXXXXXXMtUUxtfkh1dA==",
    "nonce": "M3N6TTJXXXXXXXXXGdWc1lUcjRzbA==",
    "code_challenge": "PvgcXXXXXXXXXRPHLITxs",
    "code_challenge_method": "S256",
    "auth0Client": "eyJuYXXXXXXXXXMTEuMCJ9"
  },
  "error": {
    "message": "actions-runtime execution request failed: rpc error: code = Internal desc = internal",
    "oauthError": "access_denied",
    "type": "oauth-authorization"
  },
  "session_id": "1pEC5XXXXXXXXXu0z_",
  "stats": {
    "loginsCount": 153
  }
}
2

see: Auth code flow broken seemingly out of nowhere (lots of downdetector reports)

1 Like
3

It takes community to build community! Thanks @andyw for sharing that here!

4

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.