I replaced my smartphone and lost the Google Authenticator settings.
I’m sorry for the trouble, but could you please reset my MFA?
u—p
I don’t have a recovery code.
I am the only admin of the Free tenant.
(I’ve forgotten the name of the Free tenant)
If resetting MFA is difficult, could you temporarily delete the user u—p?
Hi @moonsky.droid.s2
Welcome to the Auth0 Community!
Please send a DM ( Direct Message ) to @support forwarding all the information provided and confirming the email address of your Auth0 account and the name of the tenant where you are encountering this issue. You can click on " support" mentioned above and should have the option of sending a message to the group. The DM creates a private conversation where more sensitive details can safely be shared with us for troubleshooting.
Looking forward to your message!
Have a great one,
Gerald