I am unable to login to my account because I don't receive the access code

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I am unable to login to my account because I don’t receive the access code. It is urgent. Can I get some help?
My tenant name is nuancehdpdev. My email is ying.xie@nuance.com

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Hi @ying.xie,

Welcome to the Auth0 Community!

Please send us this information via DM to the @support group as well and we’ll provide further assistance right away!

Kind regards,
Remus

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what is DM? Can you navigate me how to do it?

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Hi @ying.xie,

Sure! You can click on this @support link, then press on the “Message” button from the top-right of the screen.

Thanks,
Remus

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