This shows the alert when a user attempts to sign up with an email address that already exists in Auth0. It does not make it clear as all what the problem is so want to either
- Modify the alert text
- Have the user redirected to the “Log In” screen instead.
Any of this possible?
Hi @shaun , welcome to the community!
You can modify the error messages via the Text Customization API:
Are you using a custom database connection? This could be why the error message is generic if the error is being returned in one of your custom database scripts, as there is a provision for an
email-in-use scenario for a normal database connection but not for custom ones as far as I can tell. Only a validation error can be returned, but you should be able to edit the generic error text too using the
There currently isn’t a way to redirect the user to the login screen in this scenario as far as I am aware unfortunately. Please feel free to raise this as a feature request here:
Thanks for the reply and info @sgo
We don’t use a custom db connection and was expecting the default text to be
The user already exists. as specified in the
email-in-use key but seemingly this is getting overridden somewhere.
I will create a new tenant without our config to isolate where this might be getting changed else look to use the Text customization API.
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