User Experience on Sign Up

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on of the user shared this ss that he is not able to sign up later when i checked i get to know that user is already exists on DB but the message is not relatable if the message is relatable so user can understand what’s wrong there and he can retry with login how can i configure that ?

3

Hi @nikhil.p

Thanks for reaching out to Auth0 Community!

To set the error message, you can configure it by adding content to the Lock Error Message field. Please review this previous post, which discusses a similar issue.

Regards,
Pavan

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Your advice about reading old topic is not related to the issue.
I have the same trouble (and I think ALL your users have the same trouble)
Having such bad UX for one of the main product is a terrible situation and just posting “bla bla read old topic where linked even older topic” is showing that you totally DO NOT CARE.

You implemented a new “Universal login” where sucha field does not even exist!
I see only following:
“custom-script-error-code”: “Something went wrong, please try again later.”,
“auth0-users-validation”: “Something went wrong, please try again later”,
And i guess attempt to register with exist email is auth0-users-validation error.

So how I can customize error for attempt to register with existed email in Universal login form?