hey, we are using the hosted login page. today sporiadically it keept showing “Something went wrong. Please contact technical support.” instead of prompting for credentials. meanwhile it only does that, on every call of the login page!!! our app is litteally down by that fact!!! we can’t see a…

We apologize for the delay and we are currently monitoring the resolution that was added during investigation. Thank you for your patience everyone! https://status.auth0.com/incidents/cjm4l7rt7q2x

[image] TraderEdge @TraderEdgeUK @auth0 HI there seems to be an outage. Can you please issue an update. hosted login pages that use custom lock logins. Seems to be 404 with the lock Javascript. This is affecting multiple users. 5:03 PM - 6 Aug 2020 …

Unfortunately not. Seems to be a request to the CDN by Lock itself, so there’s no way to change it.

Look at the “//” behind auth.com … Ist that correct!?

No, it’s not. But only removing one of them is not enough. After that there’s still a 404 error. I only get the correct file when also removing “eu.” from the url

“get the correct file” means, that you are able to login then?

No, just a file download request to the server

Can anyone explain how this can have occured sporadically throughout the day already, but only turning into a permanent issue lately? :thinking:

yes the same for me, sporadic all day then total loss.

I don’t think I am willing to move to a paied plan, in order to be able to let them know, that their service does not work!?! :angry:

Same problem here, my customers can’t login!

Hosted login page only shows: Something went wrong. Please contact technical support

Get Help

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Hosted login page only shows: Something went wrong. Please contact technical support

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