First thing that came to mind — is there any chance that background app refresh is turned off for Guardian app on Android? I don’t have an Android device, unfortunately, but there must be some equivalent of this setting. On iOS, I just checked, push notifications work as expected with my test tenant, so it maybe worth it to look into your tenants settings. You can PM me your tenant name and I’ll try to figure out if something’s off.
Yeah, looks like there might be an issue that’s specific to the Android app. Looks like there’s a bunch of similar reports since the last update a couple of weeks ago. I see that the team is aware of this. I’ll be tracking their progress and will let you know as soon as there’s news to report.
We just pushed the update to the Play Store. Could you please upgrade to this new version and let me know if you experience any issues with push notifications?