I just created an account and I get the following error when creating a new tenant. I tried both a custom name and the default generated dev-xxxxxx. Neither worked.
Error!Something happened while trying to create the tenant: Failed to create account
Can someone help me with this?
the same…so annoying
Hello @sinojia_abhi and @HashedGuy,
Welcome to the Auth0 Community!
We are sorry for the inconvenience this has caused, but we are currently investigating an incident that impacted our services in the us-5 region. Our team is actively working to mitigate the issue. We will provide updates as we gather more information.
In the meantime I would recommend checking out our status page for updates on the matter!
Thank you!
Remus
Hello @sinojia_abhi and @HashedGuy,
I’m writing to confirm that the recent incident has been fully resolved.
Our engineering team has implemented the fix and is now actively monitoring all systems and logs to ensure continued stability and performance.
You can always find our official system status at: https://status.auth0.com
If you are still experiencing any related issues, please reply to this message or open a new topic, and we will investigate immediately.
Thank you for your patience and understanding as we worked to resolve this.
Best regards,
Remus
Hi @remus.ivan
Thanks for the quick response.
I also wanted to know if this incident impacted the APIs. As we are using the Get-logs API to get the logs and wanted to check on it.
Hello @sinojia_abhi,
You’re welcome anytime!
The incident impacted both Authentication and Management APIs, but since then services have been successfully restored to normal and the issue marked as resolved, so you should be able to use the Get-logs API as you previously did without any concerns.
Thank you!
Best regards,
Remus
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