I have an issue similar to this Get private key for my Application in Auth0. Just in my case; I am unable to use the pem file which contain the certificate as key. What should I do. I am trying integrate auth0 with tableau server. Thanks for your help
Hi @dtanguy,
Welcome to the Auth0 Community!
Can you give a bit more info about what key you need or what you’re doing?
For example, are you looking for the RS256 signing key or public key, HS256 signing key, etc.
I have move past this. Now I think I am having issue with tableau. every times I login it say “unable to sign you in. Invalid user or password”, but Auth0 shows succesful login. I can login to tableau but it is not dropping me to correct home and giving that error.
Can you give us some more information about the issue? Screenshots, code snippets, details about your implementation.
This is the error I get. It seems everything is working fine on Auth0 side. Maybe I misconfigure something I am not sure I followed this and this to setup the integration
Also FYI; I have tried this recommendation from tableau and it didn’t fix my issue. Thanks for your help.
Does your tableau server provide logs with any more insight on the error?
I see so many different logs but not finding any related to access but I see this from /var/log/messages
Feb 5 07:25:29 hostname statsservice_0: 2023-02-05T07:25:29+0000; Running health check
Feb 5 07:25:29 hostname statsservice_0: 2023-02-05T07:25:29+0000; Creating channel to ping aggmodel at localhost:8598
Feb 5 07:25:29 hostname statsservice_0: 2023-02-05T07:25:29+0000; grpc Logging Interceptor: Request method name/yaxproto.AggModelService/ping
Feb 5 07:25:29 hostname statsservice_0: 2023-02-05T07:25:29+0000; 0.008ms; [no ensemble]::AggModelServiceImpl::ping:
Feb 5 07:25:29 hostname statsservice_0: 2023-02-05T07:25:29+0000; gRPC Logging Interceptor: Response: finished request with global trace ID
Feb 5 07:25:36 hostname nlp_0: time="2023-02-05T07:25:36.521666826Z" level=info msg="get job counts" blockedJobCount=0 inProgressJobCount=0 logger="semanticmodel/metrics:Monitor" queuedJobCount=0 waitingJob
Count=0
Feb 5 07:29:36 hostname nlp_0: time="2023-02-05T07:29:36.522073821Z" level=info msg="get job counts" blockedJobCount=0 inProgressJobCount=0 logger="semanticmodel/metrics:Monitor" queuedJobCount=0 waitingJob
Count=0
Feb 5 07:29:40 hostname nlp_0: time="2023-02-05T07:29:40.088411039Z" level=info msg="Resolving service endpoints for service." logger="services/serviceresolver:grpcServiceResolver" service=messagebus
Feb 5 07:29:40 hostname nlp_0: time="2023-02-05T07:29:40Z" level=info msg="Client making gRPC request with request tracemap[clientName:nlp methodName:/com.tableau.discovery.v3.DiscoveryService/ListServiceIn
stances parentTraceID:8sK3ex0VRz]" globalTraceID=UyK3exA4g logger=pegasus/server/interceptor/requestTraceClientInterceptor
Feb 5 07:29:40 hostname nlp_0: time="2023-02-05T07:29:40Z" level=info msg="Client received response from gRPC requestmap[methodName:/com.tableau.discovery.v3.DiscoveryService/ListServiceInstances parentTrac
eID:8sK3ex0VRz responseID:967b2c50-8cd9-4174-b37c-f8d40cc3b55e]" globalTraceID=UyK3exA4g logger=pegasus/server/interceptor/requestTraceClientInterceptor
Feb 5 07:29:40 hostname nlp_0: time="2023-02-05T07:29:40.091340982Z" level=info msg="returned host from service discovery" host=hostname logger="semanticmodel/services:ServiceDiscovery" port=8256 service
=messagebus
All these looks just informational to me and I don’t see any error. If you know of a specific log I can look at; please let me know. Thanks!
Can you confirm the username/password are valid?
Yes; it logs me in and Auth0 shows succesful login; so I believe they are.
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