Free tenant blocks sixth application: limit says 10, only five apps and no SSO integrations

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1

Hello Auth0 team,

Our EU tenant is on the Free $0 plan, but we cannot create a sixth application. Please investigate and correct the application quota/count if it is inconsistent.

Observed on 22 October 2026:

  • The Applications dashboard shows five applications with no search filter: four web applications for our Development/Production marketplace and backoffice, plus the generic Default App.
  • SSO Integrations shows the empty onboarding state.
  • Create Application is disabled with: “You have reached the limit of 10 available applications and SSO Integrations”.
  • This persisted after a fresh dashboard sign-in and page navigation.
  • The support portal says our account cannot create a ticket, so we are requesting help here.

Your Entity Limit Policy lists 10 applications for Free tenants.

We need a separate Native application named KASH Android Development for private Android testing. Please confirm the actual server-side client/entity count, identify whether internal or non-displayed clients are counted, and correct any entitlement/count discrepancy so we can create it within the existing Free allowance.

We have not independently verified the count through the Management API; the evidence above is from the dashboard. We are not assuming a confirmed root cause.

Please preserve all existing applications and Production settings. Do not delete or repurpose any app, change our subscription, start a paid trial, or upgrade to a paid plan. This is a request to resolve the discrepancy within the Free plan, not to purchase additional capacity.

I can provide tenant/account identifiers privately to verified Auth0 staff through an appropriate secure channel. Thank you.

3

Hi @shez1461

Welcome to the Auth0 Community!

I understand that on your Free Auth0 tenant you currently have 5 applications, however you are receiving an error stating that you are hitting the limit of 10 applications and are not able to configure a new one.

Overview

The 10-application limit on the Free plan is a hard server-side limit that counts all client entities, including hidden and system-generated applications. You currently see 5 regular applications (4 web apps + 1 Default App). The remaining 5 slots could be consumed by hidden Machine-to-Machine (M2M) applications.

Sources of Hidden Applications

The following entities automatically generate hidden M2M applications that count toward your quota:

  • API Test Clients: Creating a custom API (under Applications > APIs) automatically generates a corresponding Test Application;
  • Management API Test Client: Auth0 provisions a default test client for the Management API;
  • Auth0 Extensions: Installed extensions (e.g., Auth0 Authorization Extension) provision background M2M applications to interact with the Management API.

Recommended Actions

To allow the creation of the KASH Android Development application within your Free plan limit, you must delete unused hidden applications. Before proceeding, we advice that you make a Management API call to the GET /api/v2/clients endpoint in order to retrieve a list of all Clients on your tenant. This should show a full list of all Clients, as outlined by our Knowledge Article on how to Retrieve List of All Applications and API in a Tenant.

Following this, we recommend the following steps in order to manage the existing applications and free up the require additional slot:

  • Check APIs: Navigate to Applications > APIs. Review the Test tab for each API. Delete any experimental or unused APIs to automatically remove their associated Test Applications;

  • Review M2M Apps: Navigate to Applications > Applications. Filter the list by Machine to Machine. Look for test apps tied to custom APIs or the Management API;

  • Check Extensions: Navigate to Extensions. Uninstall any extensions you are no longer using to delete their associated M2M applications;

  • Consolidate: Evaluate your 4 existing web applications. If multiple applications share identical security and credential requirements, configure them to use a single shared Auth0 Application (reusing the Client ID/Secret) to free up slots.

Once a slot is freed, the server-side entity count will decrease, and you will be able to create your new application. Please let us know if the above steps have helped you determine and overcome the underlying issue.

Looking forward to your input!

Best regards,
Gerald

4

Have you checked the application count through the Auth0 Management API? It might help confirm whether hidden or internal clients are included in the limit. If the API also shows fewer than 10 applications, Auth0 support may need to check the tenant’s quota or entitlements. Hopefully this can be resolved without deleting existing apps or upgrading.