When a user clicks “Forgot Password” from the Universal Login screen, they are able to reset their password but then reach the following screen: [password changed] This is a confusing dead end that makes it hard for the user to get back to the app. When we initiate a password reset email from th…

Hi @ashwsn , Engineering has created a backlog item to address this, and the fix will be addressed prior to the OTP verification features going General Availability. Thanks for bringing this to our attention! Best, Mary Beth

Forogt password flow leads to dead end (even with login URI set)

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marybeth.hunter January 2, 2025, 5:41pm 9

Hi @ashwsn,

The team asked me to create an Engineering ticket about this issue. I have just submitted that to the team, and I will keep you updated with their findings.

Thanks,

Mary Beth

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Forogt password flow leads to dead end (even with login URI set)

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