For some reason, some paid features are available on the Free plan

[rueben.tiow]

Hi @palachan,

Thank you for your responses.

You’re right. The pricing page mentions a 3-tenant member limit for the free subscription plan, but there isn’t a hard limit enforced. This is better explained in this thread:

How many users we can register as Dashboard Admins?

To my knowledge there isn’t an hard limit on dashboard administrators, however, having more than a few may be an issue for other reasons, in particular, you’ll have a lot of people with access to the account. You mention that this would be due to customer support members having to be included so if you haven’t done so already you should take a look at the Delegated Admin extension. Depending on the actions they need to do this could address your scenario, in particular, if what these members wi…

As for the difference in the pricing plan, I do see this discrepancy. In the future, you will see the pricing plan displayed on the pricing page applied to the Dashboard manage console.