Hello,
Since Sunday, 1st sept at 09:12am UTC, signup is broken on our production environment. On Auth0 logs, we’ve got several logs “Failed signup”. The staging tenant seems to be not concerned. We use Lock to perform signin / signup.
Here the auth0 log :
Description : Error: Client request error: socket hang up at createHangUpError (_http_client.js:342:15) at Socket.socketOnEnd (_http_client.js:437:23) at emitNone (events.js:111:20) at Socket.emit (events.js:208:7) at endReadableNT (_stream_readable.js:1064:12) at _combinedTickCallback (internal/process/next_tick.js:139:11) at process._tickDomainCallback (internal/process/next_tick.js:219:9)
On the browser-side, the following request failed (sent by Lock) :
On the client, there is a 400 Erreur with the request : https://login.DOMAIN.com/dbconnections/signup => Universal Login domain
Request params :
client_id: “qyAGNxwDMO53XiQE8cd3IcSAaut6WELe”
connection: “Username-Password-Authentication”
email: “myadress+201909021559@gmail.com”
password: “***********”
Response :
{“fromSandbox”:true,“statusCode”:400}
I need some input to identify the origin of this issue.
Regards,
Aurélien