Facebook Social Connection issue

Problem statement

We are attempting to set up a new Facebook social connection. When trying to use the connection, we get the error message “Sorry, something went wrong. We’re working on getting this fixed as soon as we can”.


‘Facebook Login for Business’ is not supported and should only be used by ‘Tech Providers’ (Tech Providers - Documentation - Meta for Developers ) who want to access their customer’s Facebook Business data.


You need to use the App ID and App Secret from a Facebook App that has the Facebook Login’. You can either click the ‘Switch to Facebook Login.’ option or create a new ‘Consumer’ App that uses ‘Facebook Login’.

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