Facebook Login Error "The application you're trying to use doesn't exist or has been disabled"

Knowledge Articles
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Overview

This article explains an error that occurs when a user attempts to log in with a Facebook social connection. The login attempt fails with the following message:

Error Accessing App We’re sorry, but the application you’re trying to use doesn’t exist or has been disabled.

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Applies To

  • Social Connection
  • Facebook

Cause

The application created in the Facebook Developer Portal is disabled. Facebook may disable an application for compliance or other reasons.

Solution

  1. Log in to the Facebook Developer portal.
  2. Re-enable the application created for the Facebook social connection.