Export Password Hashes from Private Cloud with Metadata

Problem statement

This knowledge solution explains how to export users with password hashes and metadata.


This can be done first by exporting the users with the Bulk Export Worker API. Specify which fields are needed in app_metadata and user_metadata. Then, contact Support and ask for an export of the password hashes (this does not contain metadata as it is pulling user information from an internal DB). Merge both exports.

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