Error creating a new tenant

**nandini** · May 10, 2019, 4:43pm

I’ve been trying to create a new tenant in the US zone, but I’m presented with an error message

" Error! Unexpected failure trying to create a new tenant."

Anyone else experiencing this? Trying to create a tenant to manage production application. Pls advice!

**dan.woda** · May 10, 2019, 7:05pm

Welcome to the Auth0 Community!

Are you creating a new and unique tenant name? This error may occur when a tenant name is reused, even if the previous tenant with the same name was deleted.

Let me know if this helps!

Best,
Dan

**nandini** · May 10, 2019, 8:52pm

Hi @dan.woda - thanks for your response. Yes, I’m creating a new and unique tenant. I continue to have the same issues. Is this perhaps a permission issue?

**dan.woda** · May 16, 2019, 4:58pm

Hi @nandini,

Could you DM me your tenant names?

Thanks,
Dan