I’ve been trying to create a new tenant in the US zone, but I’m presented with an error message
" Error! Unexpected failure trying to create a new tenant."
Anyone else experiencing this? Trying to create a tenant to manage production application. Pls advice!
Welcome to the Auth0 Community!
Are you creating a new and unique tenant name? This error may occur when a tenant name is reused, even if the previous tenant with the same name was deleted.
Let me know if this helps!
Hi @dan.woda - thanks for your response. Yes, I’m creating a new and unique tenant. I continue to have the same issues. Is this perhaps a permission issue?
Could you DM me your tenant names?
Will it be possible to get my tenant reinstated, even if against a onetime payment? How difficult is it to flag the tenant to active again?
Can you please help?
Unfortunately, as specifically stated during the deletion process, it is not possible to recover deleted tenants at this time. For future reference, it may be useful to reset a tenant to keep ownership of the name.
If you require a specific domain, you can still achieve that by setting a custom domain.
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