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Error 503 Backend fetch failed

cdn

#1

https://cdn.eu.auth0.com/client/.js?t1497934304065 gives me a 503, making it impossible for clients to connect. They should also monitor the CDN since everything is up and running according to the status page.


#2

Same issue here.


#3

Same here!


#4

I have same problem


#5

Same here!


#6

Having the same issue also…


#7

Same here…


#8

Same here


#9

same here


#10

Yep, this is the case !!


#11

This is really bad. According to auth0 status all is operational after sevral hours of error. What is the Service Level Agreement? Beginning to look for alternatives for production.


#12

I have switched over to a US account to get my app back online.


#13

Just another ‘same here’…


#14

Same here… No notifications of downtime or any warning. Not acceptable.


#15

It’s back up!


#16

The same for me, I’ve updated my plan to “Developer” for $13/mo and it’s immediately started working. Is it just a coincidence?
No notifications, nothing, it’s not acceptable


#17

Now it is back in business.


#18

But really should be notified at least status monitor page


#19

Is someone from Auth0 team going to respond here?
The issue is resolved, but the fact that you just ignore people in Community page is frustrating.
I understand that problems happen but I want to know:

  1. What exactly happened?
  2. Which steps did you take so it will not happen again?
  3. Are you going to add some kind of notifications for such cases? So I will know that service experiencing problem from you, and not from my customers, that can’t login.

#20

Apologies for the inconvenience - This issue was resolved at 23:02 PDT, Jun 19, 2017:
https://status.auth0.com/incidents/x99f21cpz584

For faster notification of issues, you can subscribe to updates from our Status page:
https://status.auth0.com/

If you are still facing issues, please let me know via a comment to this post.