Email MFA with Essentials / Pro Limits

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I currently use the Essentials plan and we’ve been using email MFA but I just got an email saying we’ve been using Enterprise MFA and our current plan doesn’t allow for the use of this feature, please upgrade.

My question is, the dashboard indicates that email MFA is Enterprise but the pricing page indicates its available in Pro. We only have a total of 35 employees using this system (only about half doing so every day) so I can’t justify an enterprise plan. Would the Pro plan allow us to continue using email MFA or do I have to upgrade to Enterprise as the dashboard seems to indicate?

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Hello @mycolamcoteam,

Welcome to the Auth0 Community!

Even though the Email MFA is listed an an Enterprise MFA in the Security Tab, as mentioned in our Pricing page as well, the Enterprise MFA Factors are included in the Professional Plan, so you can opt for this one since it suits your use case better.

Thank you, and if you have fruther questions please don’t hesitate to ask!
Best regards,
Remus

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Got it, TY. Updated to Pro plan.

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