Disaster Recovery Plan for Auth0

FAQs
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Problem statement

We want to know the Disaster Recovery Plan for Customer Identity Cloud/Auth0.

Solution

Here are a few docs related to discovery recovery.

  • Overview of our cloud architecture in this post:
  • discovery recovery plan:

Furthermore, all customers are responsible for administering their Tenants and associated data sets. Restoration of deleted or modified data is not supported:

Our recommendation for maintaining your backups would be to use a built-in method to take exports of user databases, with two ways of interacting. Each of these has a matching function to import users back in.

  1. via an extension in the Dashboard:
  1. via the management API:

Moreover, you can use our Deploy CLI Tool to export (backup) tenant configuration objects.

If you are a paid customer and have a TAM for your account, you can also reach out to your TAM for details.

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