Overview
This article lists a few things to consider when customizing email templates.
Applies To
- Email Template
- Liquid syntax
- Email Provider
Solution
- An email provider must be configured using a third-party service to be able to customize emails.
- Once the template is customized or a provider is set, the default template will change and cannot be recovered. Feedback was received, and the product team had an item to track; regretfully, there is no ETA yet. In case it helps, we shared one of the default HTML templates in our community.
- Only one template can be used for each template type.
- Auth0 does not support plaintext/text-based emails.
- The From Address, the Subject, and the Message body can be customized for each email template.