Hey all,
I verified my custom domain about 8 hours ago with a CNAME record. Checking the custom domain via the management API shows me that the Status is “Ready” and the Verification Status is "Verified. Also checking a DNS lookup shows that the CNAME record exists.
However, clicking “Test” in the dashboard will give me an error: " Error! Looks like your domain is not configured correctly. Please take into account that the configuration process might take up to 10 minutes to complete due to DNS propagation."
I discovered this because when I’m trying to log in with my app, i go to [custom-domain]/authorize?clientId… And i get this error: unable to resolve jtn to webtask token. I also changed the domain from that url to the original non-whitelisted domain [tenant].us.auth0.com and the login page works fine, meaning that it must some error with the domain or how it’s provisioned.
Does anyone have any insight into what I can try to fix this? Let me know if I need to provide any additional information. Thank You!