Custom domain creation problem

Hi there,

I have a problem creating custom domain for my tenant. I am getting the following error:
**Error!** Your verification record was not found. You might need to wait a few minutes before we can discover it.
Even though I have waited more than an hour(documentation says 1-2 mins).

Did anyone come across to this issue?
Can anyone help with this?

Thanks in advance

This just means your DNS verification record isn’t there. DId you configure it?

The CNAME is in the config settings, do a “dig” to see if it is there.

John

@john.gateley

So this is the page I am on:

Isn’t this the way to configure the DNS?

This tells you WHAT to change the DNS to, but now you must go to your DNS provider, whoever that is, and actually do the change.

John