Custom database create script - gives "missing username" error when testing script

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Hey again.

I checked out Ngrok and after trying different things I got this from a connection which should make the local database publicly accessible from what I understand:
tcp://0.tcp.eu.ngrok.io:11910

The problem is that when I use this in my script:

const connection = mysql.createConnection({
    host: configuration.MYSQL_HOST,
    user: 'root',
    password: configuration.MYSQL_PASSWORD,
    port: '11910',
    database: 'shop-db'
  });

and the host is set to “0.tcp.eu.ngrok.io”, it throws an error “ER_NOT_SUPPORTED_AUTH_MODE: Client does not support authentication protocol requested by server; consider upgrading MySQL client”.

Are you familiar with Ngrok and what I should actually do to be able to access the endpoint from Auth0? Thanks.