I’m a Chinese citizen studying in Russia. Russia is missing from the Country dropdown. Should I select China?
Welcome to the Auth0 Community!
I understand that you are not able to select Russia from the dropdown menu during the Auth0 signup process and want to know if you can select China instead.
Official Recommendation
You should not select China, as you will still be unable to access Auth0 while physically located in Russia.
To comply with U.S. export control laws, Okta and Auth0 block all login and platform traffic originating from embargoed regions, which includes Russia. This block is enforced based on your current physical location via your IP address. It applies to anyone physically located in those regions, regardless of their citizenship or whether they are there temporarily for travel or studies.
Key Takeaway
Selecting a different country during registration will not bypass this restriction. If you attempt to sign up or use the platform while on a Russian network, you will receive a 403 error and your access will be blocked. You will not be able to successfully create or use an Auth0 account until you are physically located outside of an embargoed region.
Note: If you are legally permitted to operate in these regions under U.S. export control and economic sanctions laws and regulations, Okta has an exemption process which you can initiate by completing this exemption request form. Per the terms of our Master Subscription Agreement, Okta customers are responsible for complying with any export control and sanctions laws applicable to their activities.
We hope this helped provide more clarity on the matter! Feel free to reach out to us for any other issue or requests, we will gladly look into it!
Have a great one,
Gerald