Hello, we’re assessing whether a free plan of auth0 is viable for us. From what I can tell, with the free plan we can allow our end users to turn on MFA, but we cannot require them to. Have I understood right?
Hi @kit.johnson,
Welcome to the Auth0 Community!
Please allow me to clarify a few things of how the enablement of MFA works in Auth0.
Firstly, MFA enrollment is never optional, so you are not able to allow users to skip MFA if Require Multi-factor Auth is set to Always, or otherwise enforced for that particular user via actions. Of course, you can Customize Your MFA Using Actions if you have specific requirements.
According to our Pricing page, all the MFA Factors are only fully available under a Paid Plan. Even though Auth0 allows you to enable these factors for testing purposes in the Free Plan as well, afterwards you might receive a message such as: “Please upgrade your subscription to continue using this feature.” when the trial period ends.
I hope this answers you questions and if you have any other ones please do not hesitate to ask.
Best regards,
Remus