Hi @qg.guinier
Thank you for reaching out to us!
Our Pricing page mentions that Free tenants can have up to 3 Tenant Admins, so it should be possible to add someone else in order to transfer the tenant to them.
I recommend the reading through the following topic where my colleague share the steps to complete the transfer, but allow me to share them here as well:
- Invite a new Dashboard admin with the “Admin” permission.
- Have the new admin accept the invitation, log in and navigate to the Dashboard > Tenant Settings > Tenant Members section.
- Click the “Remove” button under the more options icon next to the old admin (the tenant owner).
- After removing the tenant owner, the new admin will become the new tenant owner.
Let us know if you were able to add a new Admin and have them removed from the tenant, so that ownership is transferred to them.
Best regards,
Gerald